Inhouse product
Brand Dell
Dell Wireless Keyboard and Mouse
The dell Wireless Keyboard and Mouse places advanced functionality and ease of operation at your fingertips. Stop hiding wires and regain a clutter-free workspace with a cordless keyboard, cordless laser mouse, and USB wireless receiver in a single package
- built with the environment in mind. The keyboard, mouse, and transceiver are already paired from the factory. It is been observed that the "Keyboard stops responding after some time of usage & gets disconnected from transceiver".
TROUBLESHOOTING Service locations needs too confirm
below are the troubleshooting steps.
1. Disconnect
and reconnect the USB transceiver.
TIP You must
complete all steps within one minute of reconnecting
the USB transceiver.
2. Uninstall and reinstall the
keyboard batteries.
3. Press and hold the Connect
button on the bottom of the keyboard for around 10
seconds.
4. IF mouse is also reported for not
responding then Turn the mouse off.
5.Simultaneously press and hold the scroll and right
mouse buttons and turn the mouse on.
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